Enterprise AI

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Strategy · 9 min read

Scaling AI Adoption Starts With Understanding the Business

Enterprises have invested heavily in the capability to run AI. Far fewer have developed the capability to determine where AI should be applied.

9 Sep 2026 AI AI-adoption

Strategy · 6 min read

Why Enterprise Design Thinking Produces the Wrong Output for AI Strategy

Enterprise Design Thinking was built to solve a specific problem in product development. It is a legitimate methodology for that problem. Applied to AI strategy discovery, it produces the wrong output for structural reasons that have nothing to do with how well it is facilitated.

28 Aug 2026 ai-strategy enterprise-ai

Article · 7 min read

Does AI Really Require Business Transformation?

Enterprise AI is often presented as requiring organisations to redesign business processes and operating models. But is large-scale transformation always the best place to start? This article explores an alternative in which organisations improve economically significant business decisions within existing processes before embarking on broader transformation.

5 Jul 2026 Enterprise AI Business Transformation

Article · 5 min read

Is Your Agentic AI Improving Decisions or Simply Orchestrating Them?

Agentic AI is transforming how organisations automate and orchestrate business processes. But does better orchestration automatically produce better business outcomes? This article explores the relationship between Process Intelligence and Decision Intelligence, arguing that autonomous workflows ultimately depend on the quality of the decisions they execute.

5 Jul 2026 Enterprise AI Agentic AI

Practice Area · 3 min read

AI Economics

Understanding where artificial intelligence creates measurable business value and how organizations can translate AI investments into revenue growth, cost reduction, risk mitigation, and operational improvement.

29 May 2026 AI Economics AI Strategy

Practice Area · 5 min read

Defining Transactional AI

How a distinct class of enterprise AI emerged from recognizing the importance of transaction processing systems in the AI era.

29 May 2026 Transactional AI AI Strategy

Practice Area · 4 min read

Why Domain Knowledge Matters More Than AI

AI improves business decisions, not infrastructure. As organizations increase their investment in AI, domain expertise is becoming one of the most important factors in identifying, prioritizing, and delivering meaningful business outcomes.

29 May 2026 AI Strategy Domain Expertise

Practice Area · 4 min read

Business-First AI Strategy

Connecting artificial intelligence investments to measurable business outcomes. A Business-First AI Strategy begins with business priorities, economic impact, and operational challenges before considering models, platforms, or implementation approaches.

28 May 2026 AI Strategy Business Strategy

Brief · 5 min read

AI Doesn't Have a Technology Problem. It Has an Ownership Problem.

In most enterprises, AI is owned by the people least accountable for the outcomes it is supposed to deliver. That single structural fact explains more about why AI programmes fail than any technical consideration.

12 May 2026 AI Strategy Enterprise AI

Brief · 5 min read

Nobody in the Room Is Asking the Right Question

Two behaviours define the opening of most AI strategy conversations. The client wants to know what competitors are doing. The vendor asks what use cases the client is interested in. Neither addresses the actual problem. Both guarantee the wrong outcome.

12 May 2026 AI Strategy AI Discovery

Article · 6 min read

Critical Infrastructure Still Leaks Hundreds of Millions in Decision Value. Invisible to the Teams Who Run It.

Ask the infrastructure team how the system is performing and they will show you nine nines of availability across more than 10 billion transactions a year. Ask the business owner how much the system is costing them and they will show you $450 million in annual losses. They are describing the same system. Neither is wrong.

12 Sep 2025 Decision Intelligence AI Strategy

Article · 7 min read

From AI Projects to AI Operations: When AI Becomes Operational Infrastructure

Most enterprises have AI projects. Very few have AI operations. The distinction is not semantic. Once AI is continuously influencing business decisions, it is operational infrastructure. It needs to be governed, sustained, and measured as such. Most organisations have not made that transition.

8 Jul 2025 AI Operations AI Strategy

Whitepaper · 14 min read

Why Business Journeys Are the Key to Discovering High-Impact AI Opportunities

A strategic framework for identifying, sizing, and prioritising AI investments that deliver measurable business outcomes. Most AI initiatives fail not because of the technology but because of how organisations approach the problem — starting from preselected solutions rather than systematically discovering where AI can create the most value.

10 Jun 2025 AI Strategy Enterprise AI

Whitepaper · 20 min read

AI at the Core: Making Every Transaction Smarter

How Transactional AI on IBM Z transforms high-value decisions into measurable business advantage. AI delivers the greatest impact when it operates at the heart of the business — inside the high-volume, high-stakes decisions that determine revenue, cost, and risk.

15 Mar 2025 AI Strategy IBM Z